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Virtual Selling Tips (4)

SocialShop provides associates with a way to share shoppable Instagram posts with their customers via their SocialShop feed. Watch now to learn more.

Watch: Easy Social Selling

It's time to start thinking of your sales associates as social media savvy influencers and leveraging these savvy social sellers! SocialShop provides...

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Social selling is a multibillion dollar industry. Learn how to leverage social media to boost profit margins and engage with customers via social media.

3 min read

4 Tips to Up Your Social Selling game

The top 500 retailers raked in close to $6.5 billion from social shopping in 2017, offering a strong indicator that the way sales are made has...

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Enhancing customer experience this holiday season can make an impression that keeps customers coming back long after the Black Friday sales are over.

3 min read

Winning the Holidays: Essential Tips For Retailers

Thanksgiving boasts many bells and whistles all on its own, but retailers know that the real event trails closely behind turkey day. If you haven’t...

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Salesfloor won it all at the Salesforce Commerce Cloud #DemoJam!

Watch: Salesforce Demo Jam

Salesfloor won it all at the Salesforce Commerce Cloud #DemoJam! With only 3 minutes to pitch our product, we went up against the likes of Dynamic...

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3 min read

Bridging the Online In-store Gap

When Amazon announced it was going to build brick and mortar concept grocery stores – Amazon Go – it made huge waves in the media.

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The key performance indicators that retailers should be measuring to find out how they are doing with talent and customer attention and retention.

3 min read

Retention, Talent & Marketing KPI's for Retail

In this article, we explore what KPIs you can use to evaluate your customer retention, talent attraction, and local marketing tactics.

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When it comes to investing in growth, there are certain formulas that retailers can use to determine the highest and best use of their investment dollars.

3 min read

Important KPI’s to Track in Retail

With so many options available to retailers these days when it comes to investing in growth, it’s difficult to truly understand what will work. The...

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The factors that form the collective mindset of each generation informs the way they behave in every aspect of life.

7 min read

How Each Generation Shops in 2020

From Baby Boomers to Generation Z, each generation has its own defining political and cultural traits that have characterized their coming-of-age and...

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Watch Total Retail's “The New Role of Omnichannel Associates” webinar and learn from industry leaders including Salesfloor co-founder, Oscar Sachs.

Watch: The New Role of Omnichannel Associates

Watch “The New Role of Omnichannel Associates” webinar moderated by Joe Keenan, Total Retail’s Executive Editor. Hear from Kiehl’s Retail Director,...

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Mobile-first mentality has made online shopping far more user-friendly, but it is important to always keep the customer's preferences at top of mind.

4 min read

Mobile-First or Customer-First?

At the turning point of the smartphone era, a new UX strategy needed to be developed to suit the customer on-the-go. Working outward from a mobile to...

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