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Virtual Selling Tips (3)

Salesfloor's mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences

2 min read

Salesfloor Announces Record Growth in 2020

The mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences

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Video chat allows store associates to provide personalized customer experiences online, especially after COVID-19. Follow these tips before implementing.

3 min read

5 Tips for Launching Video Chat

Several years ago, Salesfloor launched video chat for store associates as a prototype to test how the functionality could be used in a real-life...

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1 min read

Relax The Back Redefines the Customer Journey

Relax The Back is a specialty health & wellness retailer with over 90 stores. Their clients have individual comfort needs and preferences according...

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Sanitizing, adapting supply chain models, reassessing consumer demand will be, and the overall customer experience will be crucial post COVID-19.

3 min read

4 Things Retailers Should Keep in Mind When Phasing into the New Normal

In light of the current pandemic, many retailers are being forced to take a more in-depth look into their operations and strategies as they prepare...

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Tech is helping retailers to adapt and manage a fully remote workforce, handling customer concerns, and adjust to fluctuations in the supply chain.

3 min read

3 Ways Tech Benefits Retail

With the global situation at hand, many retailers are being forced to find innovative solutions to unique issues they may have never experienced....

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Retailers are launching their Virtual Associate Program to turn recently laid-off employees into independent sales consultants paid by commission.

2 min read

Retailers with Furloughed Associates Turn to Salesfloor

Salesfloor gives retailers free access to Virtual Associate platform so that store employees can earn income while their employers are not paying...

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Retailers can focus on e-commerce amidst store closures to capitalize on online sales. Associates serve online customers via live chat, e-mail, and SMS.

2 min read

Connect Associates with Customers During COVID-19 Lockdowns.

As COVID-19 continues to impact the retail industry, our team at Salesfloor has been working closely with our retail partners to help continue to...

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Salesfloor is offering free licenses for retailers facing store closures due to the COVID-19 pandemic.

1 min read

Salesfloor Extends Free Licenses For Retailers

Salesfloor is providing free access to their clienteling platform to help retailers equip their associates to continue to serve and sell to online...

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3 min read

5 Tech Items Retailers Love in 2020

With e-commerce giants like Amazon and Alibaba top of mind for today’s consumers, it seems that online retail is getting all the hype. However, to...

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Salesfloor won the Best Omnichannel Customer Experience Solution at the 2020 Vendors in Partnership Gala capping this year's NRF Big Show in Manhattan.

1 min read

Salesfloor Wins Best Omnichannel Customer Experience Solution

The VIP Awards marked the official start of NRF’s Big Show in New York City where retailers from around the world gather to share, learn, and...

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