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5 min read

The Importance of Localization and Relationship Building in the Sports World

Roaring crowds. Anxious silences. Making that perfect pass or the shared tension of a match point. These are just some of the experiences that...

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5 min read

Luxury in A Time of Paradigm Shifts

The adage “needs must when the devil drives” has taken on new importance during the pandemic. The digital acceleration during the pandemic has hit...

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2021 is projected to be a record breaking holiday shopping season. Meeting demand will be a challenge for retailers striving to make the season bright.

4 min read

3 Shopping Trends to Watch This Holiday Season

Despite the rocky road to recovery, confidence in the post-pandemic economic recovery is strong, and consumers are eager to celebrate the holidays in...

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4 min read

5 Clienteling Strategies to Prepare for Store Traffic Post COVID-19

Store closures caused by the COVID-19 pandemic encouraged consumers to turn to e-commerce more than they ever have before. But some habits are here...

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We sat down with Kay Moini, VP of Retail for Peruvian Connection, to discover how they are preparing their stores and associates for the holiday season.

6 min read

2019 Holiday Spotlight: Peruvian Connection

This holiday season, we’ve partnered with Peruvian Connection to find out how they prepare for the holiday season. We interviewed Kay Moini, Vice...

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Enhancing customer experience this holiday season can make an impression that keeps customers coming back long after the Black Friday sales are over.

3 min read

Winning the Holidays: Essential Tips For Retailers

Thanksgiving boasts many bells and whistles all on its own, but retailers know that the real event trails closely behind turkey day. If you haven’t...

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Understanding the path to purchase is important in designing customer experiences that drive sales and generate loyalty.

3 min read

3 Important Customer Journeys Retailers Should Understand

As the variety of touchpoints in the retail world continue to grow in number, the customer journey as well continues to grow into an increasingly...

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Learn about how customer behaviour is changing in the “The Evolving Customer” webinar moderated by Nicole Leinbach Reyhle, Retail Minded’s Publisher.

The Evolving Customer

Watch “The Evolving Customer” webinar moderated by Nicole Leinbach Reyhle, Retail Minded’s Publisher. Hear from Salesfloor’s CEO, Oscar Sachs who...

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Customers expect the same level of service across all mediums and channels. Learn how to maintain continuity to create the ultimate consumer experience!

2 min read

Forget Omnichannel, Think Omnipresence

Customers could care less about your omnichannel efforts, they just want consistency across mediums.

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