Jonathan B

Over the last twelve months, retailers using Salesfloor attribute up to 9% of their online revenue to online interactions between customers and associates.

3 min read

Up To 9% of Annual E-Comm Sales Attributed to Sales Associates

Picture of Jonathan B Jonathan B: Sep 4, 2018

MONTREAL, Sept. 04, 2018 — Salesfloor, an award-winning mobile application designed for store associates, today announces powerful mid-year sales data following the addition of new clients to its roster. Over the last twelve months, retailers...

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Understanding the path to purchase is important in designing customer experiences that drive sales and generate loyalty.

3 min read

3 Important Customer Journeys Retailers Should Understand

Picture of Jonathan B Jonathan B: Jun 12, 2018

As the variety of touchpoints in the retail world continue to grow in number, the customer journey as well continues to grow into an increasingly...

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Peruvian Connection increased in-store sales by 25% within 30 days of launching the Salesfloor platform.

2 min read

Case Study:      Peruvian Connection

Picture of Jonathan B Jonathan B: May 22, 2018

MONTREAL, May 22, 2018 — A new case study released by Salesfloor in partnership with its client, Peruvian Connection, showcases best practices and...

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Successful retailers nowadays know that social commerce is anything but a passive exercise. Connect associates with customers intuitively through chat.

3 min read

WeChat, Weibo, & Social Commerce Strategy

Picture of Jonathan B Jonathan B: May 10, 2018

Successful retailers nowadays know that social commerce is anything but a passive exercise. It’s no longer enough to post a marketing asset or two on...

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Top tier retailers are enhancing experience by empowering their associates with retail tech that extends their reach to the digital retail space.

3 min read

How Best Buy, Warby Parker, & Saks Fifth Avenue Empower Associates

Picture of Jonathan B Jonathan B: Apr 11, 2018

Many retailers these days are looking for ways to improve their customer experience with mobile technologies like AI, AR/VR, and more—all with the...

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Associate App already used by leading national retailers, now available to small and medium sized retail stores.

2 min read

Salesfloor Launches New Solution for Independent Retailers

Picture of Jonathan B Jonathan B: Feb 20, 2018

Associate App already used by leading national retailers, now available to small and medium sized retail stores.

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Lilly Pulitzer has partnered with Salesfloor in order to empower sales associates to deliver exceptional omnichannel customer experiences.

2 min read

Lilly Pulitzer Selects Salesfloor to Rollout Clienteling

Picture of Jonathan B Jonathan B: Jan 8, 2018

Lilly Pulitzer is partnering with Salesfloor and empowering their sales associates to deliver the brand's famous customer service to shoppers across...

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