Lilly Pulitzer is partnering with Salesfloor and empowering their sales associates to deliver the brand's famous customer service to shoppers across channels.
Montreal – January 8, 2019 – Salesfloor, an award-winning mobile application designed for store associates, today announced that women’s fashion apparel retailer, Lilly Pulitzer has completed its rollout of Salesfloor. Lilly Pulitzer implemented Salesfloor’s signature clienteling solution in all of its 63 locations so that associates can sell and serve customers online and in-store.
“We’re proud to launch Salesfloor just in time for Lilly Pulitzer’s 60th anniversary.” says Michelle Kelly, Chief Executive Officer for Lilly Pulitzer. “Lilly Pulitzer has made it to the 60 year mark by continuously embracing and adapting to the needs of our customers. Today’s shopper wants to be able to easily connect with their store across multiple channels and Salesfloor is the perfect solution to help us meet those needs. Excited to see where this partnership takes Lilly Pulitzer.”
With Salesfloor, Lilly Pulitzer stores can connect with their customers at anytime, anywhere across any channel. Customers can connect with their local store via email, text messaging, live chat and shop online with their local associate.
“We’re honored and excited to partner with Lilly Pulitzer to provide clienteling solutions and help bridge the gap between online and in-store shopping experiences.” said Oscar Sachs, CEO of Salesfloor. “Empowering Lilly Pulitzer stores with the right digital tools will help their associates build relationships, create loyal customers and elevate the brand.”
This year at NRF’s Big Show in New York, executives from Salesfloor and its retail partners will be presenting “The Store Associate of the Future” and offering interactive sessions for retailers at booth 715.
Salesfloor is a mobile platform designed for store associates to personalize customer experiences. Salesfloor provides store associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates via online storefronts, live shopping apps and associate marketing tools. An award winning platform, with over 25,000 associates from leading retailers in Apparel, Beauty, Jewelry and Baby/Toys, Salesfloor is redefining the role of today’s associate to drive results and differentiate the customer experience. For more information, visit http://salesfloor.net/ and follow Salesfloor on LinkedIn and Facebook.
About Lilly Pulitzer
Lilly Pulitzer speaks to generations of rule-breaking, sun-followers who celebrate the spontaneous bohemian spirit of Lilly Pulitzer. The company’s effortless fashions are truly born from an original. It all happened by accident, when in 1959-ish Lilly (McKim) Pulitzer—a stylish Palm Beach hostess and socialite whose husband Peter Pulitzer owned several Florida citrus groves—needed a project of her own. With Peter’s produce, she opened a juice stand on Via Mizner, just off Worth Avenue in Palm Beach. Lilly Pulitzer’s business was a hit, but squeezing oranges, lemons, limes, and pink grapefruit made a mess of her clothes. Realizing that she needed a juice stand uniform, Lilly asked her dressmaker to design a dress that would camouflage the stains. The result? A comfortable sleeveless shift dress made of bright, colorful printed cotton in pink, green, yellow and orange.
Julia Lo Basso
Director of Marketing Services