3 min read
Jonathan B: Apr 11, 2018
Many retailers these days are looking for ways to improve their customer experience with mobile technologies like AI, AR/VR, and more—all with the...
3 min read
Tara Hunt: Nov 12, 2017
The holiday season is upon us, and the frenzied shoppers are already busting down the doors. With December quickly approaching, it will only get...
3 min read
Tara Hunt: Oct 22, 2017
In this article, we explore what KPIs you can use to evaluate your customer retention, talent attraction, and local marketing tactics.
Salesfloor: Aug 25, 2017
Watch “The New Role of Omnichannel Associates” webinar moderated by Joe Keenan, Total Retail’s Executive Editor. Hear from Kiehl’s Retail Director,...
2 min read
Ana Bertolucci: Aug 9, 2017
North America’s leading mobile application for omnichannel associates launches shoppable SMS and support for conversational messaging apps.
5 min read
Tara Hunt: May 30, 2017
We often think of the retail juggernauts as having a huge advantage over smaller, more local retailers. From big budgets and brand recognition to...
6 min read
Tara Hunt: Jan 27, 2017
If you’ve ever seen the television show Mr Selfridge you know that retail used to be an entirely different business than it is today. Harry Selfridge...
5 min read
Tara Hunt: Jan 27, 2017
We’ve all imagined it- a world where our demands are catered to by computers and robots so that a lot of the daily drudgery is taken care of by...
2 min read
Oscar Sachs: Nov 20, 2016
The holiday season is arguably the busiest time of year for retailers – both in store and online. Last year, holiday sales grew to more than $626...
