Tara Hunt: Oct 22, 2017
In this article, we explore what KPIs you can use to evaluate your customer retention, talent attraction, and local marketing tactics.
Salesfloor: Aug 25, 2017
Watch “The New Role of Omnichannel Associates” webinar moderated by Joe Keenan, Total Retail’s Executive Editor. Hear from Kiehl’s Retail Director,...
Ana Bertolucci: Aug 9, 2017
North America’s leading mobile application for omnichannel associates launches shoppable SMS and support for conversational messaging apps.
Tara Hunt: May 30, 2017
We often think of the retail juggernauts as having a huge advantage over smaller, more local retailers. From big budgets and brand recognition to...
Tara Hunt: Jan 27, 2017
If you’ve ever seen the television show Mr Selfridge you know that retail used to be an entirely different business than it is today. Harry Selfridge...
Tara Hunt: Jan 27, 2017
We’ve all imagined it- a world where our demands are catered to by computers and robots so that a lot of the daily drudgery is taken care of by...
Oscar Sachs: Nov 20, 2016
The holiday season is arguably the busiest time of year for retailers – both in store and online. Last year, holiday sales grew to more than $626...