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Retail (7)

Record-breaking online Black Friday sales have retailers feeling optimistic about the future of omnichannel.

2 min read

E-Commerce Drives Black Friday Sales

Salesfloor's most recent data story illustrates record-breaking online sales, and predicts a positive outlook for retailers.

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3 min read

Tips to Combat the Holiday Labor Shortage

The holiday season is upon us, and the frenzied shoppers are already busting down the doors. With December quickly approaching, it will only get...

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When it comes to investing in growth, there are certain formulas that retailers can use to determine the highest and best use of their investment dollars.

3 min read

Important KPI’s to Track in Retail

With so many options available to retailers these days when it comes to investing in growth, it’s difficult to truly understand what will work. The...

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The factors that form the collective mindset of each generation informs the way they behave in every aspect of life.

7 min read

How Each Generation Shops in 2020

From Baby Boomers to Generation Z, each generation has its own defining political and cultural traits that have characterized their coming-of-age and...

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Watch Total Retail's “The New Role of Omnichannel Associates” webinar and learn from industry leaders including Salesfloor co-founder, Oscar Sachs.

Watch: The New Role of Omnichannel Associates

Watch “The New Role of Omnichannel Associates” webinar moderated by Joe Keenan, Total Retail’s Executive Editor. Hear from Kiehl’s Retail Director,...

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Mobile-first mentality has made online shopping far more user-friendly, but it is important to always keep the customer's preferences at top of mind.

4 min read

Mobile-First or Customer-First?

At the turning point of the smartphone era, a new UX strategy needed to be developed to suit the customer on-the-go. Working outward from a mobile to...

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2 min read

Salesfloor Launches Advanced Mobile Messaging Solution

North America’s leading mobile application for omnichannel associates launches shoppable SMS and support for conversational messaging apps.

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With 73% of consumers now shopping both online and in-store, retailers are on the move to adapt by adopting omnichannel retail solutions.

2 min read

3 Ways Omnichannel has Changed Clienteling

With 73% of consumers now shopping both online and in-store, retailers are on the move to adapt. Enter the omnichannel approach: an integrated...

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Sephora is serving up life goals when it comes to customer experience excellence across all channels. Learn what they're doing right in this blog.

4 min read

6 Lessons We Can Learn from Sephora

Sephora is now the #1 specialty beauty retailer in the world, and it’s all due to how they’re different from your mom’s makeup buying experience....

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3 min read

5 Ways to Take Customer Experience to the Next Level

We live in a world of convenience, where almost anything is available at the click of a button. We’ve gotten so used to this behavior, in fact, that...

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