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Retail (4)

Empower associates to drive traffic to stores and create engaging online customer experiences by hosting localised virtual events.

3 min read

4 Benefits of Virtual Events in 2020

Pre-pandemic, retailer-hosted events were an effective way to bring consumers together to show off the latest products, with product experts...

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Cos Bar is elevating their standard for customer service excellence by partnering with Salesfloor.

2 min read

Cos Bar Selects Salesfloor to Provide Personalized Omnichannel Service

Cos Bar has partnered with Salesfloor to enable their Beauty Specialists to deliver excellent customer service for customers shopping online.

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The Associates of the Year Awards celebrate store associates and store managers who are delivering exceptional customer experiences.

1 min read

Celebrate The 2020 Associates of the Year Awards Winners

The winners were announced at a livestream event on October 22, 2020

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3 min read

4 Ways Holiday Shopping Will Be Different in 2020

A year ago, no one could have imagined consumers would be holiday shopping with masks on. This year’s holiday season is going to look quite different...

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Salesfloor's mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences

2 min read

Salesfloor Announces Record Growth in 2020

The mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences

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Video chat allows store associates to provide personalized customer experiences online, especially after COVID-19. Follow these tips before implementing.

3 min read

5 Tips for Launching Video Chat

Several years ago, Salesfloor launched video chat for store associates as a prototype to test how the functionality could be used in a real-life...

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The Associates of the Year Awards will celebrate the world's best sales associates as nominated by their colleagues, customers, and managers.

2 min read

Salesfloor Launches Annual Associates of the Year Awards

The Associate of the Year Awards will recognize the world's best sales associates as nominated by their colleagues, customers, and managers. Every...

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Online shoppers can text, e-mail, live chat or video call with their local store associate, bringing the in-store experience to online customers.

2 min read

Salesfloor Helps Stores Bridge the Online Shopping Gap

Salesfloor's new bundle provides retailers with essential functionalities to serve online customers with live voice and video chat, text messaging,...

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Tech is helping retailers to adapt and manage a fully remote workforce, handling customer concerns, and adjust to fluctuations in the supply chain.

3 min read

3 Ways Tech Benefits Retail

With the global situation at hand, many retailers are being forced to find innovative solutions to unique issues they may have never experienced....

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Retailers are launching their Virtual Associate Program to turn recently laid-off employees into independent sales consultants paid by commission.

2 min read

Retailers with Furloughed Associates Turn to Salesfloor

Salesfloor gives retailers free access to Virtual Associate platform so that store employees can earn income while their employers are not paying...

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