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Omnichannel Retail Tips (3)

Cos Bar is elevating their standard for customer service excellence by partnering with Salesfloor.

2 min read

Cos Bar Selects Salesfloor to Provide Personalized Omnichannel Service

Cos Bar has partnered with Salesfloor to enable their Beauty Specialists to deliver excellent customer service for customers shopping online.

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3 min read

4 Ways Holiday Shopping Will Be Different in 2020

A year ago, no one could have imagined consumers would be holiday shopping with masks on. This year’s holiday season is going to look quite different...

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Online shoppers can text, e-mail, live chat or video call with their local store associate, bringing the in-store experience to online customers.

2 min read

Salesfloor Helps Stores Bridge the Online Shopping Gap

Salesfloor's new bundle provides retailers with essential functionalities to serve online customers with live voice and video chat, text messaging,...

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Sanitizing, adapting supply chain models, reassessing consumer demand will be, and the overall customer experience will be crucial post COVID-19.

3 min read

4 Things Retailers Should Keep in Mind When Phasing into the New Normal

In light of the current pandemic, many retailers are being forced to take a more in-depth look into their operations and strategies as they prepare...

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4 min read

5 Clienteling Strategies to Prepare for Store Traffic Post COVID-19

Store closures caused by the COVID-19 pandemic encouraged consumers to turn to e-commerce more than they ever have before. But some habits are here...

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Tech is helping retailers to adapt and manage a fully remote workforce, handling customer concerns, and adjust to fluctuations in the supply chain.

3 min read

3 Ways Tech Benefits Retail

With the global situation at hand, many retailers are being forced to find innovative solutions to unique issues they may have never experienced....

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Retailers can focus on e-commerce amidst store closures to capitalize on online sales. Associates serve online customers via live chat, e-mail, and SMS.

2 min read

Connect Associates with Customers During COVID-19 Lockdowns.

As COVID-19 continues to impact the retail industry, our team at Salesfloor has been working closely with our retail partners to help continue to...

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Salesfloor is offering free licenses for retailers facing store closures due to the COVID-19 pandemic.

1 min read

Salesfloor Extends Free Licenses For Retailers

Salesfloor is providing free access to their clienteling platform to help retailers equip their associates to continue to serve and sell to online...

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SocialShop provides associates with a way to share shoppable Instagram posts with their customers via their SocialShop feed. Watch now to learn more.

Watch: Easy Social Selling

It's time to start thinking of your sales associates as social media savvy influencers and leveraging these savvy social sellers! SocialShop provides...

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Enhancing customer experience this holiday season can make an impression that keeps customers coming back long after the Black Friday sales are over.

3 min read

Winning the Holidays: Essential Tips For Retailers

Thanksgiving boasts many bells and whistles all on its own, but retailers know that the real event trails closely behind turkey day. If you haven’t...

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