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Buying Habits (5)

Here are 5 examples of retailers harnessing data to provide customer experience excellence online.

3 min read

How Retailers are Using Data to Improve CX

Data data data. Seems like everywhere you turn these days, it’s being thrown around as the answer to all of your woes, but when you dig deeper, it’s...

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MIT neuroeconomists are able to show why reducing friction points in shopping increases the average transaction size and number of transactions made.

4 min read

Frictionless Shopping Increases Customer Spend

Remember the first time you watched Star Trek and saw items magically appear in the replicator on demand? The advent of mobile shopping, in-home...

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4 min read

Retail Personalization in 2017: Exciting Times Ahead

Though the means of shopping may have changed radically, the emotional drivers surrounding it have not.

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Bots are increasingly being used as a way for consumers to connect with businesses online. How is this achieved and what does this mean for retailers?

3 min read

What do Bots Mean for Retailers?

Over the past year, multiple messenger bots have launched, but does that spell the end of human interaction in retail? Not likely.

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