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4 min read

The New Beauty Shopping Experience: How to Deliver What Customers Want in 2024

For many consumers, the pandemic was an opportunity to rethink their beauty routines. In the absence of schools, offices and social gatherings, shoppers felt comfortable experimenting with simplified hair and makeup regimens. As a result, beauty...

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3 min read

Here’s What the Jewelry Buying Journey Looks Like for Each Generation

When stores shut down in March 2020, jewelry brands were at a crossroads. Historically, the industry relied on physical retail to connect with...

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4 min read

The Future of Retail: 4 Tips for Creating a Retail Experience that Resonates

There is only one constant in retail: change.

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5 min read

Enhancing Sales & Service Through Clienteling: The Cos Bar Story

The last two years have presented the retail landscape with new challenges and opportunities to evolve. For those in the beauty industry—a space...

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3 min read

How to Turn Your Store Locator Into a Modern, Multi-Experience Journey

Is your retail store stuck in the 1980’s? If you’re not currently utilizing your store locator as a tool for driving sales, the simple answer is—yes....

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3 min read

Recreating the Department Store Experience Online

Department stores are in a class all their own when it comes to retail, offering a unique shopping experience. Part of this comes from the sheer size...

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3 min read

3 Ways to Create Consistently Exceptional Shopping Experiences

Human beings are a dichotomous bunch. We seek out what’s new and fresh in the world, waiting for the next big hit song, the latest instalment of a...

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3 min read

Drive Sales with Product Usage Data

The onset of the digital age has transformed customers’ expectations when it comes to the shopping experience. Amazon’s famous one-day prime delivery...

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4 min read

It's Time to Remake the Rule of Seven for the Digital Age

For almost a century now one of the main maxims of marketing has been the famous “Rule of Seven.” It almost sounds like a movie title, which is...

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5 min read

The Importance of Localization and Relationship Building in the Sports World

Roaring crowds. Anxious silences. Making that perfect pass or the shared tension of a match point. These are just some of the experiences that...

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