3 min read
Ana Bertolucci: Oct 5, 2020
A year ago, no one could have imagined consumers would be holiday shopping with masks on. This year’s holiday season is going to look quite different for both retailers and consumers because of the COVID-19 pandemic. The way consumers shop has...
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1 min read
Ana Bertolucci: Sep 22, 2020
The Interactive Customer Experience (ICX) Association has named Salesfloor as the winner of the “Best Mobile ICX” for its mobile platform during the...
2 min read
Ana Bertolucci: Sep 10, 2020
The mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences
3 min read
Ana Bertolucci: Aug 20, 2020
Several years ago, Salesfloor launched video chat for store associates as a prototype to test how the functionality could be used in a real-life...
2 min read
Ana Bertolucci: Jul 28, 2020
The Associate of the Year Awards will recognize the world's best sales associates as nominated by their colleagues, customers, and managers. Every...
1 min read
Ana Bertolucci: Jul 2, 2020
Relax The Back is a specialty health & wellness retailer with over 90 stores. Their clients have individual comfort needs and preferences according...
2 min read
Ana Bertolucci: Jun 30, 2020
Salesfloor's new bundle provides retailers with essential functionalities to serve online customers with live voice and video chat, text messaging,...
3 min read
Ana Bertolucci: May 19, 2020
In light of the current pandemic, many retailers are being forced to take a more in-depth look into their operations and strategies as they prepare...
4 min read
Ana Bertolucci: Apr 28, 2020
Store closures caused by the COVID-19 pandemic encouraged consumers to turn to e-commerce more than they ever have before. But some habits are here...
3 min read
Ana Bertolucci: Apr 14, 2020
With the global situation at hand, many retailers are being forced to find innovative solutions to unique issues they may have never experienced....
