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Thought Leadership

3 min read

4 Lessons Retailers Can Learn from Top Beauty Brands in 2023

The beauty industry is pushing the boundaries of retail. From innovative product development to enhanced customer experiences, today’s leading beauty...

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3 min read

The Future of Chatbots: 3 Ways ChatGPT is Transforming Retail

When OpenAI introduced ChatGPT in late November, it captured the world’s attention. By January 2023, the platform had over 100 million monthly...

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3 min read

The 4 Challenges of Unified Commerce (And How Retailers Can Overcome Them)

The pandemic forever changed how shoppers interact with brands. Today, consumers are digital-first and expect a seamless omnichannel experience.

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3 min read

Three Reasons Retailers Should Invest in Technology During a Recession

Over the last three years, retailers have battled economic uncertainty. Record-high inflation, global conflicts and the impact of the pandemic have...

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3 min read

3 Ways To Encourage Customer Loyalty During an Economic Downturn

For retailers, 2022 has been a tumultuous year. Record high inflation, continued supply chain issues and the war in Ukraine have contributed to an...

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4 min read

The Future of Retail: 4 Tips for Creating a Retail Experience that Resonates

There is only one constant in retail: change.

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