Salesfloor’s 2016 Omnichannel Retail Associate Study

Featured Image

Salesfloor conducted this study to help retailers understand the gap in online and brick-and-mortar shopping experiences. There is a growing demand for improved sales and service from retailers, especially as more customers choose to research and make purchases online. With new technology being used both by shoppers and retailers themselves, brick-and-mortar stores are facing massive changes.

The study surveyed 500 North American consumers on their online and in-store retail shopping habits. The study asked questions across a variety of topics, including the impact of sales associates on the shopping experience.

Review results in the infographic below and then download the entire study for an in-depth view.

salesfloor-infographic_oct13

4 Lessons Retailers Can Learn from Top Beauty Brands in 2023

4 Lessons Retailers Can Learn from Top Beauty Brands in 2023

The beauty industry is pushing the boundaries of retail. From innovative product development to enhanced customer experiences, today’s leading beauty...

Read More
4 Digital Strategies for Luxury Jewelry Brands in 2023

4 Digital Strategies for Luxury Jewelry Brands in 2023

The last three years have created a new paradigm for luxury jewelry retailers. Before the pandemic, only 13% of jewelry sales were online. By 2025,...

Read More
How to Future Proof Your Beauty Brand with AI & Machine Learning

How to Future Proof Your Beauty Brand with AI & Machine Learning

In 2023, the beauty industry is getting a glow-up. The rise of generative AI has created a new landscape— influencing product development,...

Read More